Enable recording for your workflow
Decide whether recording is appropriate for the calls you receive and configure your line accordingly.
Business call recording
Review inbound calls with recordings and AI transcripts
Recorder can record forwarded inbound calls, store the audio in your dashboard, and produce a transcript for faster review. Recording is optional and available on eligible plans.
No credit card required. The trial uses a shared line with a PIN.
How it works
Handle the call as usual
Recorder forwards the inbound call while keeping the call history connected to your business number.
Review audio and transcript
Return to the dashboard to play the recording or scan the AI-generated transcript.
A good fit when
- Small teams that need to revisit customer details after an inbound conversation.
- Owners who want examples for coaching or quality review with appropriate caller notice and consent.
- Businesses that prefer a searchable written summary but still need access to source audio.
Probably not the right fit when
- Anyone unable to meet the notice, consent, or retention requirements that apply to their callers and locations.
- Regulated workflows that require specialised compliance controls Recorder does not claim to provide.
Frequently asked questions
Call recording is available on the Pro and Team plans.
Yes. Recorded inbound calls include an AI transcript as well as the original audio in the dashboard.
Recorder does not determine your legal obligations. Notice and consent rules vary, so you must confirm and follow the rules that apply to every call.
Give your business calls a clear place to land
Try the complete inbound call flow for 7 days without a credit card.