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Verified September 1, 2026

Recorder vs Quo (formerly OpenPhone): simple inbound intake or collaborative calling

Recorder is a focused inbound number with forwarding and voicemail. Quo, formerly OpenPhone, is a collaborative phone app with two-way calls, SMS, shared history, and advanced routing on higher plans.

No credit card required.

By Recorder Published Updated
Choose the collaboration model first
Recorder suits teams that answer on their own phones and follow up in their existing tools. Quo suits teams that want to call, text, and collaborate inside one phone app. Recorder has no outbound calling or SMS.

Recorder and Quo compared

Checked against the cited first-party pages on September 1, 2026. Older references may still say OpenPhone.

Factor Recorder Quo (formerly OpenPhone)
Monthly price shown From $9 per month; plan limits and features vary. $19, $33, or $47 per user monthly; annual billing is shown at $15, $23, or $35 per user monthly.
Number availability Dedicated numbers in the US, UK, and Canada. Official documentation describes US and Canadian phone numbers.
Calling and SMS Inbound calls only; no SMS. Inbound and outbound calling plus SMS.
Voicemail transcripts Automatically transcribes every voicemail, emails the transcript, and keeps the original audio. Voicemail transcription is listed in the current plan comparison.
Shared collaboration Shared dashboard access through teammate invitations on Team. Shared call and message history is central to the product workflow.
Advanced routing Simultaneous ring and round-robin on Team; no IVR. IVR and advanced routing appear on higher plans.

Recorder fits a lightweight handoff

Recorder captures the call; your team responds with the tools and phones it already has.

Existing phones remain the endpoints

Calls forward to your mobile or landline. No new app.

The written message supports triage

Read the emailed transcript; replay the audio for key details.

Collaboration stays simple

Invite teammates to a shared dashboard.

Quo fits app-centred calling and messaging

Per-user pricing for a shared communication workspace.

Users make outbound calls

Quo supports two-way calling.

The team handles SMS together

Quo includes messaging with shared history.

Routing needs to become more advanced

Higher Quo plans list IVR and advanced routing.

Sources and verification

The first-party pages we checked. Prices and features change, so confirm before you buy.

Frequently asked questions

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