Existing phones remain the endpoints
Forward calls to mobile or landline numbers rather than moving calling into a new app.
Verified September 1, 2026
Recorder vs Quo (formerly OpenPhone): simple inbound intake or collaborative calling
Recorder provides a focused inbound number, forwarding, and voicemail workflow. Quo, formerly OpenPhone, is a broader collaborative phone product with inbound and outbound calls, SMS, shared conversation history, and advanced routing on higher plans.
No credit card required. The trial uses a shared line with a PIN.
By Recorder
Published
Recorder and Quo compared
Facts were checked against the cited first-party pages on September 1, 2026. Quo is the current product name; older references may still say OpenPhone.
| Factor | Recorder | Quo (formerly OpenPhone) |
|---|---|---|
| Monthly price shown | From $9 per month; plan limits and features vary. | $19, $33, or $47 per user monthly; annual billing is shown at $15, $23, or $35 per user monthly. |
| Number availability | Dedicated numbers in US, UK, and Canada. | Official documentation describes US and Canadian phone numbers. |
| Calling and SMS | Inbound calls only; no SMS. | Inbound and outbound calling plus SMS. |
| Voicemail transcripts | Automatically transcribes every voicemail, emails the transcript, and keeps the original audio. | Voicemail transcription is listed in the current plan comparison. |
| Shared collaboration | Shared dashboard access through teammate invitations on eligible plans. | Shared call and message history is central to the product workflow. |
| Advanced routing | Simultaneous ring and round-robin on eligible plans; no IVR. | IVR and advanced routing appear on higher plans. |
Recorder fits a lightweight handoff
The service captures the inbound call; the team completes the response through its existing tools and phones.
The written message supports triage
Review the emailed transcript and replay the original audio for important details.
Collaboration stays simple
Eligible plans add invited teammates and shared dashboard visibility without outbound messaging.
Quo fits app-centered calling and messaging
Its per-user model supports a broader shared communication workspace.
Users make outbound calls
Quo supports two-way calling from the business phone product.
The team handles SMS together
Quo includes messaging and shared conversation history; Recorder has no SMS.
Routing needs to become more advanced
Higher Quo plans list IVR and advanced routing beyond Recorder’s basic distribution methods.
Sources and verification
Product and competitor facts were checked against the first-party pages below during editorial preparation. Pricing and features can change, so verify them before making a purchase decision.
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Quo pricing
Official current pricing and plan-feature comparison for Quo, formerly OpenPhone.
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Quo phone-number overview
Official support guidance used for number availability and product behavior.
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Recorder pricing
Recorder’s current account-based plans, limits, and feature availability.
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Recorder phone numbers
Recorder’s current number-country and type information.
Frequently asked questions
Yes. The official pricing and support sites use Quo while noting the former OpenPhone name.
No. Quo provides SMS; Recorder does not.
Recorder’s public plans are account-based with plan-specific teammate access. Quo publishes per-user pricing. Verify both current pricing pages for allowances and additional charges.
Recorder focuses on US, UK, and Canada. Quo’s official overview describes US and Canadian numbers; verify eligibility and inventory for the required location.
Test the inbound call workflow for yourself
Try the complete inbound call flow for 7 days without a credit card.